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Contact & Billing Information

Lake Santee Regional Waste and Water District
13 SW Wrenn Parkway
Greensburg, IN 47240

(812) 527-2943
(812) 527-2766 Fax
(812) 560-1157 On-Call Maintenance After Hours
rwwdoff@etczone.com

Office Hours:
Monday - Friday 9am-4pm
Saturday & Sunday Closed

A drop box is available for after hours payments at the office.

Water and Sewer Fees

  • Utility customers with water and/or sewer service will receive a monthly bill. Example: Charges begin when the water and sewer connection is installed and the customer will receive the first billing the following month.
  • Water and Sewer billing is one month in arrears. Example: A water and sewer bill received in February reflects water and sewer usage in January.

Availability Fees

  • Property owners of a vacant Lake Santee lot or lots having no water and sewer connection will be invoiced for an availability fee two times annually. Example: Vacant lots or homes under construction that have not yet established a water and sewer connection.
  • Availability fees are billed the last business day of March and September for the following six month period. Lake Santee lot owners will receive an invoice for $32.58 two times per year.
    Per ORDINANCE NO. 10-15-2015.
  • A minimum monthly water and sewer fee of $103.65 will be charged to each service with a water and sewer connection regardless of the amount of water used beginning January 16, 2018 will be $103.65.
    Per ORDINANCE NO. 10-15-2015.
January 16, 2018
Minimum water is:$54.27
Minimum sewer is:$45.58
Sales tax:$3.80
Total:$103.65

The bill is made of up five (5) components:

  • Water bond coverage (minimum payment)
  • Sewer bond coverage (minimum payment)
  • Water usage billed by the thousands of gallons used
  • Sewer usage billed by the thousands of gallons used
  • Sales tax on the water portion of the bill only
Flow Charge per 1,000 gallons
 January 16, 2018
Water:$ 3.56
Sewer:$ 3.53
Example: 2,500 gallons
 January 16, 2018
Water is:$ 63.17
Sewer is:$ 54.71
Sales Tax:$    4.42
Total$122.30

Due Dates

  • Meters are read on the 15th of the month
  • Bills are mailed on the last business day of the month
  • Water bills are due on the 20th of the month
  • Late charges and disconnection notices are mailed on the 21st of the month
  • Water disconnections are on the 12th of the month

Disconnection of Service

  • Payments on past due accounts must be received by 12:00pm on the 12th of the month. Unpaid accounts will result in immediate disconnection of service.
  • Service will be restored as soon as reasonably possible following full payment up until 4:00pm on the date of disconnection.
  • Payments received after 4:00pm will have service restored the morning of the next business day.
  • Potential disconnections may be appealed to the Board of Trustees at a regularly scheduled meeting. Meetings are held on the 3rd Thursday of the month at 3:30pm in the Community Room.

Fees

  • Late Fee: 10%
  • Collection Fee: $ 15
  • Disconnection Fee: $ 30
  • Returned Check Fee: $ 25
  • Turn on/off – normal hours: $ 10
    after hours:   $ 20
  • Emergency Off – customer absent: $ 20
  • Termination / Reconnection Fee: $ 45

New Service Hook Ups

Water

  • $195.00 plus Connection without bore: 5/8" to 3/4" connection $1,100.00
  • $195.00 plus Connection with bore: 5/8" to 3/4" connection $1,500.00

Sewer

  • Total cost including connection fee, equipment, & labor estimated $7,500 to $8,500
    $4,000 deposit
office hours
Monday - Friday
9 AM - 4 PM
Saturday
9 AM - 1 PM
Sunday
closed